Google NewsBeyond The Hype: How AI Must Deliver Real Value To Create The Ultimate Customer Experience  ForbesGen Z loves generative AI-powered customer service chat: Affirm CEO  American BankerJapan's High Standards Of Politeness And Customer Service Shine In Viral Traffic Video  NDTVThis Handpicked Hotelier from Michael Dell's Hospitality Team Shares the Secrets Behind Five-Star Customer Service  Inc.A Customer Swore He Would Never Shop From Her Store Again, So She Made Sure He Kept His Promise  Twisted SifterHow did customer service get so bad?  Financial TimesParloa, a conversational AI platform for customer service, raises $66M  TechCrunchAirbnb releases group booking features as it taps into AI for customer service  TechCrunchServiceNow Teases GenAI-Powered Customer Service Avatars  CX Today


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